Class Pricing

• Memberships are non-transferable, non-refundable, and cannot be shared.

• The Off Duty team may verify your identity upon check-in. Any misuse of membership (including sharing or unauthorised use) will result in a $50 penalty per breach.

• Memberships are valid for regular group classes only, including themed classes. Pre/Post Natal classes are excluded.

• Memberships have a minimum commitment of 4 months.

• Billing starts on the day you choose to begin your membership and recurs on the same calendar day each month.

  • Example: Membership starting on 8 March will renew on 8 April.

• Cancellations may only be made after the initial 4-month commitment period.

• Cancellation requests must be submitted via email and will take effect from the next billing cycle, after the 30-day notice period has been fulfilled.

Membership Pause

• Members may pause their membership once per 4-month cycle for a minimum of 7 days and a maximum of 30 days.

• Pause requests must be submitted at least 7 working days in advance and are subject to availability.

• Class credits do not accumulate during a pause period.

• Pauses cannot be applied on the last day of a billing cycle.

• Membership will automatically resume after the pause period, and billing will be adjusted accordingly.

• Includes 4 group classes per month.

• Clients must book classes in advance.

• No rollover of unused credits is permitted.

No Show & Cancellation Policy

• No-show without MC: Class credit is deducted and a $25 no-show fee applies.

• No-show with valid MC (submitted within 48 hours): Class credit is reinstated, but a $25 no-show fee still applies.

• Late cancellation (<12 hours) without MC: Class credit is deducted, no fee is charged.

• Late cancellation (<12 hours) with MC: Class credit is reinstated, no fee is charged.

• Booking suspension: Members who no-show 3 times in a single billing month will have their booking privileges suspended for 7 days.

Medical Certificate (MC) Guidelines

• Must clearly state the number of days covered.

• Must be submitted within 48 hours of the affected class.

• All submissions are reviewed and approved by the studio.

• Includes 8 group classes per month.

• Clients must book classes in advance.

Rollover Credits

• A maximum of 1 unused class credit per month may be rolled over to the following month.

• Rolled-over credits are valid for 1 billing cycle only and expire if unused.

No Show & Cancellation Policy

• No-show without MC: Class credit is deducted and a $25 no-show fee applies.

• No-show with valid MC (submitted within 48 hours): Class credit is reinstated, but a $25 no-show fee still applies.

• Late cancellation (<12 hours) without MC: Class credit is deducted, no fee is charged.

• Late cancellation (<12 hours) with MC: Class credit is reinstated, no fee is charged.

• Booking suspension: Members who no-show 3 times in a single billing month will have their booking privileges suspended for 7 days.

Medical Certificate (MC) Guidelines

• Must clearly state the number of days covered.

• Must be submitted within 48 hours of the affected class.

• All submissions are reviewed and approved by the studio.

• Unlimited bookings our New Bahru studio only.

• Clients must book classes in advance.

No Show & Cancellation Policy

• No-show without MC: A $25 fee applies.

• No-show with valid MC (submitted within 48 hours): A $15 fee applies.

• Late cancellation (<12 hours) without MC: A $15 fee applies.

• Late cancellation (<12 hours) with MC: No fee is charged.

• Booking suspension: Members who no-show 3 times in a single billing month will have their booking privileges suspended for 7 days.